Privacy Statement

Your Privacy

At Eurofield Information Solutions Pty Ltd. (EIS), we are committed to protecting your privacy. We use the information we collect about you primarily to process orders. We do not collect bio-metric data and financial data. Credit card details are captured and processed by external reputable payment gateways.

In addition to the primary purposes for which personal information is collected, we may use the personal information to contact a user to confirm information. We may also use a user's email address, phone number or address:

  • in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact you as an EIS customer;
  • to notify a user of new products or services that we think may be of interest;
  • to send promotional materials;
  • to provide our free email newsletter.

If a user prefers not to receive emails or other forms of communication unrelated to EIS orders and requests for services, the user may opt-out from receiving such communication.

The opt-out procedure is discussed in detail below.

We may also use personal information to contact a user in connection with the user's inappropriate use of our products.

Will EIS disclose the information it collects to outside parties?

We do not sell, rent, share, or otherwise dispose of the personal information collected on the web sites listed above to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law.

We may use non-personal information such as demographic data to analyse and develop our marketing strategy. We may use non-personal information to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service. We also may share non-personal information with third parties.

How can I opt-out?

We provide a user with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. You can select not to be contacted in the future if you wish to not receive any information with respect to EIS and our products.

You can opt-out by selecting "No" in response to the "Do you wish to receive notification by email of update/new publications?" question on our purchase pages or by sending us an email, with the subject heading "Privacy Statement Opt-Out," to sales@eis.com.au. In the email, you should request the opt-out option.

How does EIS protect customer information?

When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. We don't store any credit card details on our secure server. Furthermore, all of the customer data we collect is protected against unauthorised access.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make purchasing at EIS possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by EIS. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

EIS welcomes your questions and comments about privacy. Please contact us.